Sales Policy 

Effective Date: January 7, 2025

At PixelCorePC, we are committed to providing a transparent, secure, and enjoyable shopping experience for all our valued customers. Our Sales Policy outlines the terms and conditions that govern all sales transactions conducted through our website and other sales channels. We encourage you to carefully review this policy to understand your rights and obligations when making a purchase from us. By placing an order with us, you are agreeing to comply with the terms and conditions detailed in this document.

1. Detailed Pricing and Payment Terms

  • Accurate Pricing Display: We strive to provide accurate pricing information for all products listed on our website. However, in rare cases, pricing errors may occur due to technical issues or human mistakes. If a pricing error is discovered after you have placed an order, we will promptly inform you and provide you with the option to either cancel your order for a full refund or purchase the item at the correct price. We are under no obligation to fulfill an order at the incorrect price.

  • Price Changes: Prices for products are subject to change at any time without prior notice. However, price changes will not affect orders that have already been accepted and confirmed. We make an effort to keep our pricing consistent, but market fluctuations and changes in the cost of materials may necessitate adjustments.

  • Payment Methods: We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and other electronic payment options such as PayPal. We also utilize third-party payment gateways that provide secure and encrypted transactions to protect your financial information. You are responsible for ensuring the accuracy of your payment information.

  • Sales Tax: Sales tax will be charged on all orders as required by applicable federal, state, and local laws and regulations. The exact tax rate will be calculated based on your shipping address at the point of purchase.

  • Currency: All prices are displayed in United States Dollars (USD) unless otherwise specified. If you are paying with a currency other than USD, your bank or credit card company may apply currency conversion fees and charges, for which we are not liable.

  • Order Acceptance: We reserve the right to refuse or cancel an order for any reason at our sole discretion, including but not limited to concerns about payment fraud, suspicion of illegal activity, or unavailability of a product. If we cancel an order, we will provide a full refund. Confirmation of an order by us is not always a guarantee of its fulfillment, particularly in the case of stock availability.

2. In-Depth Description of Product Information

  • Product Descriptions: We strive to provide accurate and detailed product descriptions, including specifications, dimensions, features, and images. However, product colors may appear slightly different depending on your monitor or device settings. If you have any concerns about a product’s specific features, we encourage you to contact our customer service team before making a purchase.

  • Product Availability: We make a concerted effort to keep our inventory levels updated and accurate. However, certain products may occasionally be out of stock, or may have limited availability. We will promptly notify you if a product you have ordered is no longer available and offer alternatives or a full refund.

  • Warranty Information: All new timepieces come with a manufacturer’s warranty which covers any defects in workmanship or materials. The duration of the warranty will vary depending on the brand of the watch. We may offer extended warranties through third-party providers. Warranty details will be provided with the product packaging or are available upon request. Any damage caused by misuse or negligence is not covered by the warranty.

  • Product Authenticity: We guarantee that all products sold on our website are authentic and original from their respective manufacturers. We take extensive steps to ensure that no counterfeit items are sold by our company and are committed to upholding the highest standards of product authenticity.

  • Use of Products: You are responsible for using the products according to their intended use and guidelines provided by the manufacturer. We are not liable for any damages or injuries caused by misuse or improper handling of the products.

3. Shipping and Delivery Practices

  • Shipping Methods: We offer various shipping methods including standard shipping and expedited delivery, depending on your preferences and location. We use reliable carriers to ensure that your order is delivered securely and in a timely manner. Shipping times may vary depending on your location and chosen delivery method.

  • Shipping Costs: Shipping costs are calculated based on the weight of your order and your shipping address. All applicable shipping fees are displayed at the point of sale. From time to time, we may offer promotional free shipping above a specific purchase amount.

  • Delivery Times: While we strive to deliver all orders within the estimated delivery timeframes, delivery times are not guaranteed. Factors such as weather conditions, carrier delays, and customs inspections may cause delays that are beyond our control. We will inform you as soon as possible if there is a delay that may impact your delivery schedule.

  • Shipping Insurance: We provide options for adding shipping insurance to your purchase at an additional cost. We recommend adding shipping insurance for high-value items.

  • Risk of Loss: The risk of loss for purchased items passes to you upon delivery to the carrier. You are responsible for receiving the shipment and filing any damage or loss claims directly with the carrier. If your package is lost in transit, we will work with the shipping carrier to resolve the issue.

  • International Shipping: We offer international shipping options to many countries. International customers are responsible for paying all applicable import duties, taxes, and other fees levied by their respective governments. Delivery times for international orders may be longer due to customs processing. Please note that we adhere to all international trading rules and regulations.

4. Returns and Refunds Policy Overview

  • Returns and Exchanges: Our detailed refund and return policy, which is available separately on our website, governs the process for returns, refunds, and exchanges. We encourage you to familiarize yourself with our returns policy before making a purchase. You can contact our customer service team for a copy of our full return policy.

  • Refund Process: Approved refunds will be processed to the original method of payment within a specific time frame as outlined in our return policy. Please note that we do not offer cash refunds.

  • Customer Support: We provide professional customer support to address any questions or issues you may have regarding purchases or any aspect of our business practices. You can contact us at the information provided below.

5. Limitation of Liability

  • Scope of Liability: To the maximum extent permitted by law, PixelCorePC shall not be liable for any indirect, consequential, incidental, or punitive damages, including but not limited to loss of profit, loss of use, or data loss arising out of or in connection with the use of our website or the purchase of our products.

  • Maximum Liability: Our maximum aggregate liability arising from any claim relating to any transaction shall be limited to the total value of your order.

  • Third-Party Liability: We are not liable for any acts or omissions of any third-party companies, shipping providers, or payment gateways we use. However, we carefully select reputable partners and take steps to ensure they uphold our business standards.

6. Policy Modifications and Changes

  • Amendments: PixelCorePC reserves the right to modify, amend, or update this Sales Policy at any time without prior notice. Changes to this policy will be effective upon posting on our website. We encourage you to check this page periodically for any updates.

  • Acceptance of Changes: Continued use of our website and purchase of our products after any changes to our policies shall be deemed as an acceptance of the new terms and conditions.

7. How to Contact Us

If you have any questions, concerns, or requests regarding this Sales Policy, please contact us at: